Frequently Asked. Always Answered.
Helping you realize your vision of Architectural Harmony™ is what we're about.
HOW DO I ACHIEVE ARCHITECTURAL HARMONY?
We suggest you look through our gallery photos, on our website and in our literature, to start gathering ideas. A design professional, such as an architect or interior designer can greatly enhance the creative process. We will build from your needs and ideas to suggest which Designer Doors products will be most appropriate for your project.
Working from a photograph or elevation of your home and garage, we will help you design products that reflect your home’s architectural elements and personality. To achieve architectural integrity, we recommend the following:
a) Windows. Look at the clusters, shapes and sizes of the windows on your home. Are they square or oblong and how many are in a pattern?
b) Architectural details. Is there an arch in a doorway or roofline or a surface material that would blend (i.e., bead board or v-groove). Is the detail horizontal or vertical?
HOW DO THE OVERHEAD DOORS WORK?
They roll up with an automatic, push-button operator. A standard, professional-quality 3/4 hp operator works with all except our largest sizes.
HOW MUCH DO DESIGNER DOORS COST?
We pride ourselves on delivering the best value in terms of workmanship and materials no matter what product you choose. This is an investment in your home and lifestyle and we offer a variety of price points to meet your needs and expectations. Contact your representative to learn more and ask for a proposal for your project.
HOW ARE YOUR PRODUCTS BUILT?
Our doors, shutters and gates are individually handcrafted according to your design specifications. You can see the care and pride we take in our products in every detail.
What are my options if my garage door opening is an odd size?
We handcraft your doors to your specifications. So whether your opening is standard size or an odd size, we've got you covered.
How do I maintain my doors?
Authentic wood exterior products require more care than those made of imitation materials. However, if our finish recommendations are followed, the wood maintenance is usually limited to re-applying the topcoat finish every 2 - 3 years without sanding or scraping. This process generally takes no more than an hour or two—a small price to pay for the beauty, warmth, versatility and character of real wood.
Designer Doors stain finish, if recommended for your door, is a revitalizing finishing product that can be applied to your door with a soaked cloth. Thanks to its special formulation, the "rejuvenator" protects coating and wood from the aggression of sunlight and air.
how long will my doors last?
We started building doors over 30 years ago, and many of our customers from the early days are still enjoying their wood doors. We consider our doors a 30-50 year investment on your home. It is true that steel doors also last for many years, however they lack the warmth and comfort that a real wood door offers. Also, once a vehicle bumper hits a steel door, there is no recourse; the same is not true for Designer Doors products.
Once in a while, we hear back from our customers who sell their Designer Doors after 10 year so that they can upgrade their door. Recently, one of our customers transformed their garage into an office space and wanted to replace their garage door with a Wicket Door, a walk-through door built into an overhead door.
Why is wood better than steel?
If you back into a steel door, there is no recourse: you can undent a steel door however, there will be a dimple. This is why wood is better than steel.
We've had more than a few service calls about bent garage doors throughout our 30 years in business. They typically start with a sheepish question: my, um, wife backed into our garage door. How can I fix a bent panel on my garage door? More recently, we sent a Designer Doors representative to the homeowner's location and helped bend the door back into place. We replaced the necessary metal hardware, but the wood door itself was intact.
A wood door always breaks at the fingerjoint and this is why Designer Doors never uses fingerjoints in the frame of our doors. It's one of the features that makes Designer Doors' doors unique and the "Koenigsegg" (or Lamborghini) of garage doors.
WHY ARE YOUR DOORS UNIQUE?
While it is sometimes possible to create similar appearing products using alternative methods, these options do not approach our strength, quality and durability. Each design employs only the finest materials and craftsmanship. Each door is handcrafted so we can pay attention to every detail. We incorporate a Moisture Control System to ensure longevity and function, enabling us to offer the industry’s best standard warranty. Finally, we offer the most design flexibility of any overhead door on the market.
HOW DO I ORDER DOORS OR GET PRICING?
Because we believe in direct communication with our customers, we handle every detail of your project ourselves. You will work directly with our sales and sales support teams. You may contact the corporate office at 715-426-4000 to obtain the name of the representative closest to your project location.
HOW LONG DO I NEED TO ALLOW FOR DELIVERY AFTER I ORDER?
Lead time can vary depending upon the door type, design and materials. In general, most projects require a lead time of 6–8 weeks. Our reputation for on-time delivery east of the Mississippi is extraordinary.
HOW ARE YOUR PRODUCTS DELIVERED?
All Designer Doors products are specially crated and delivered directly to the job site or other specified location. Designer Doors trucks are equipped with forklifts to help with offloading. Common carrier shipments to states west of Minnesota can also include forklift service where available.
HOW ARE THE OVERHEAD DOORS INSTALLED?
To ensure dependable and safe operation, Designer Doors provides installation by a Designer Doors certified professional. We arrange the installation as part of our service to you.
DO I HAVE TO FINISH MY DOORS MYSELF?
As part of our turn-key solution, we offer factory finishing for all our products. This includes a base coat and two coats or stain or paint. Some customers prefer to finish their doors on-site. In this case, we will apply the primer or base coat only, to protect the doors throughout shipping and storage. For more detail, click here.
DO YOU OFFER A WARRANTY?
Yes, Designer Doors stands behind every product and offers the industry’s best limited warranty. See individual product lines for applicable warranties.
DO YOU BUILD TRANSOMS AND SIDELIGHTS FOR YOUR ENTRANCE DOORS?
Yes, we will build the entire entry system using your specifications.
DO YOU INSTALL FRONT ENTRY DOORS AND WALK-THROUGH DOORS?
Installation of walk-through doors and entranceway systems is available in some markets. Please contact us for further detail.
DO YOU OFFER PRE-HUNG WALK-THROUGH AND FRONT ENTRY DOORS?
Yes, all our walk-through and entry doors can be pre-hung in a frame specified by you, your architect or your builder/remodeler.
DO YOU BUILD AND INSTALL AUTOMATIC GATES?
Because of the great variety of building codes and safety issues involved, we do not provide automatic features at this time. Our complementary gates are typically wood with metal features if required, designed for privacy and aesthetic value.
CAN YOU REPLICATE THE OLD WOOD SHUTTERS ON MY HISTORICAL HOUSE?
Yes, this is a specialty of ours; our craftsmen take great joy in re-creating authentic elements.